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Tuesday, September 16 • 11:45am - 12:45pm
Customer Strategy Should Begin & End with Community

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Audience Moderator
avatar for Vanessa DiMauro

Vanessa DiMauro

CEO and Chief Digital Officer, Leader Networks
Vanessa DiMauro is the CEO and Chief Digital Officer of Leader Networks, a research and strategy consulting company that helps organizations succeed in social business and online community building. She is a popular advisor, author and speaker. With over 20 years of experience in social business leadership positions, she brings both practical experience and visionary leadership to her practice. She has developed award winning social... Read More →

avatar for Kim Celestre

Kim Celestre

Senior Analyst, Forrester Research
Kim is a Senior Analyst at Forrester Research. Her analysis on consumers' social behaviors, the social platform landscape and social marketing best practices helps marketers create social strategies that deliver value to their prospects and customers at each stage of their lifecycle. Her research covers B2B and B2C marketing, with a specific emphasis on the use of social marketing platforms and online communities to shape exploration and buying... Read More →
avatar for Nick Howe

Nick Howe

VP, Learning and Collaboration, Hitachi Data Systems
For the last ten years Nick Howe has been the Vice President of HDS Academy, the global learning organization of Hitachi Data Systems. He is responsible for employee development, for the education and certification offerings for customers and partners, and for internal and external online communities. Hitachi Data Systems, headquartered in Santa Clara, CA, is the global IT solutions company within Hitachi, Ltd | | With 25 years’ experience... Read More →

Allison Sitch

Vice President, Global Public Relations, The Ritz-Carlton Hotel Company, L.L.C.
Allison oversees the reputation, messaging, media relations and strategic positioning of one of the world’s most iconic and powerful brands. Guiding her team through a period of unprecedented growth and evolution, she also oversees the company’s thrust onto social media platforms. The Ritz-Carlton Hotel Company is branching out with significant expansion across Asia and the Middle East, changing aesthetics of hotel design and... Read More →

Tuesday September 16, 2014 11:45am - 12:45pm
W Atlanta-Midtown 188 14th St NE, Atlanta, GA 30361